Creator Programme Agreement

This Agreement

1.1 This agreement is between OC Global Technology Sdn Bhd (Company Registration No. 202301006962), of Unit 09-04, Level 9, City Plaza, Jalan Tebrau, 80300 Johor Bahru, Johor, Malaysia — “we”, “us”, “O'Zone” — and you, the person accepting it (“you”, the “Creator”).

1.2 It governs your participation in a monetisation programme we operate on O'Zone (the “Programme”). It is additional to our Terms of Service and Privacy Policy, which continue to apply to you as a user of the service.

1.3 Where this agreement and the Terms of Service address the same subject, this agreement prevails for that subject. The Terms of Service otherwise continue in full effect. Nothing here reduces a right the law does not allow us to reduce.

1.4 Participation is voluntary. Nothing obliges you to join, and nothing obliges us to admit you.

1.5 Where this agreement refers to a figure — a threshold, a minimum, a payment cycle, a notice period or a response window — the figure that applies is the one we publish in the service at the time, or that your account shows. A change to a figure is made under section 11.

Eligibility

2.1 The Programme is open to verified Creators in the countries we publish as supported for the Programme. We add a country to that list only when we can lawfully pay Creators there and a payout method we support is available, and we change the list under section 11. Being able to watch or publish from a country we have not listed does not make you eligible, and we make no representation that the Programme complies with the law of any country. We may require evidence of where you live, and we may treat unverified or contradictory country information as ineligible.

2.2 We may decline an application, limit eligibility, or withdraw it, without being obliged to give reasons — subject to section 12, which gives you a route to ask us to look again.

2.3 Eligibility is not inferred from access, or from paying us. Being able to publish, being able to see a Programme surface in the product, holding a subscription, or having bought credits, is not admission to the Programme.

2.4 To join the Programme you must:

• be at least 18 years old;
• hold an O'Zone account in good standing, with no live enforcement action;
• live in a country we publish as supported for the Programme, and satisfy the verification we or our payment provider require, including verification of a phone number in your control;
• be able to receive payment in your own legal name, by a payout method we support in that country, when an amount becomes payable under 7.2;
• own or control a channel meeting the eligibility thresholds we publish in the service; and
• accept this agreement and any Programme policy we publish under it.

What The Programme Pays

3.1 Where you are admitted and remain eligible, you may share in revenue we actually receive from advertising and sponsorship sold against or alongside content on O'Zone, calculated as the Programme describes in the service.

3.2 There is no guarantee of earnings. What you receive depends on revenue we actually collect, on the measurement rules in force, and on how the Programme allocates what is available among eligible Creators. A share of nothing is nothing: if we collect no qualifying revenue in a period, the amount available for that period may be zero. No figure we publish, illustrate, model or have paid before is a forecast, a promise, a floor, or a representation that it will recur.

3.3 We calculate from cash actually received, net of the deductions the Programme describes, and not from invoices raised. Revenue we have billed but not collected does not enter the calculation.

3.4 Credits are not a way to be paid. Any credit, allowance or reward denominated in O'Zone credits is a separate thing, governed by our Paid Services terms. Credits are not money, and your Programme earnings are never paid in credits. What users pay us for credits or subscriptions is our own revenue for our own services; it does not fund, and is not held for, you, any pool or any third party.

3.5 We may operate more than one Programme, or more than one module within a Programme, and your eligibility for one is not eligibility for another.

What Counts

4.1 Only activity meeting the measurement rules we publish counts toward your earnings. Those rules define, among other things, what constitutes a qualifying engaged view, the minimum activity a video and a channel must reach, which viewer locations are eligible, and what is excluded.

4.2 There is one Programme pool, and it is shared internationally. It is funded by the revenue we actually collect, and qualified activity enters it wherever your viewers are. Because there is one pool, what a qualified view is worth depends on the total qualified activity of every Creator in the Programme — as the Programme grows, the amount per view can fall even when the pool itself grows. We record observed viewer country for reporting and for the checks in 4.3, and we never record activity from one country as belonging to another, but viewer country does not decide whether activity earns. The measurement rules in 4.1 may still exclude particular viewer locations.

4.3 We exclude activity we determine to be invalid, artificial, automated, incentivised, self-generated, or otherwise outside the spirit of the Programme, and activity on content that is not monetisation-eligible under section 5.

4.4 We determine what qualifies and what is excluded, using our own measurement systems. That determination is final for the purposes of the Programme — it settles what the Programme pays. It does not purport to remove your right to bring a claim, and section 12 gives you a route to have a determination reviewed before it is treated as final.

4.5 Measurement is imperfect and will change as we improve it. We may correct a measurement error in either direction.

Content Eligibility

5.1 Content earns only if it is published, moderation-clean, and complies with our Terms of Service, our content policies, and the advertiser-suitability rules we publish.

5.2 You must hold every right needed for what you publish and for it to be monetised, including rights in music, sound recordings, footage, images and anything else you did not create. We clear nothing on your behalf, and we hold no blanket licence you can rely on. Content whose rights cannot be established may be removed or made ineligible to earn.

5.3 Content you made with AI tools — ours or anyone’s — is eligible on the same terms as anything else: the same rights, originality, disclosure, country and suitability rules apply. Repetitive or mass-produced content has no entitlement to earn, whether or not AI was involved. Where we or the law require a label disclosing AI involvement, applying it is a condition of eligibility, and removing or obscuring it is a breach.

5.4 Content that is sponsored, paid for, or made under a commercial arrangement — including one arranged through us — must disclose that clearly, as our policies and the law require.

5.5 Advertising runs on your content only where you have chosen to allow it. You may change that choice; a change takes effect prospectively and does not alter what has already accrued.

Your Obligations

6.1 You will comply with this agreement, our Terms of Service, and every Programme policy we publish.

6.2 You will not manipulate any measurement, earning or reward we operate, including views, watch time, engagement, referrals and advertising metrics; and you will not buy, sell, transfer, or attempt to cash out earnings, credits, rewards or accounts. This does not prevent payment of Programme earnings under section 7.

6.3 You will keep your account details, payout details and tax information accurate, and tell us promptly when they change.

6.4 You are not exclusive to us. You may publish anywhere else, on any terms. Nothing here restricts what you make, where else you publish it, or who else you work with.

How We Pay

7.1 An amount that accrues to you under the Programme is a sum we owe you from our own revenue, as our own contractual obligation. We do not hold it on your behalf, we do not hold it in trust or escrow for you, we are not your agent or custodian, and no fiduciary relationship arises. Accrued amounts appear in your statements as a running total of what we owe, not as a balance you own or control.

7.2 We pay on the cycle we publish in the service, and only once cash payment under the Programme has been activated on the revenue trigger we publish (the “revenue trigger”), you have completed the identity verification we or our payment provider require, your payout method is valid and in your own name, your accrued amount has reached the published minimum, we hold the tax documentation section 8 requires, and no investigation under section 9 is open on your account. Where a review you have asked for under section 12 is open, we hold only the amount under review and pay the rest.

7.3 An accrued amount below the minimum carries forward to the next cycle rather than being paid.

7.4 We pay to an account or payout instrument held in your own legal name in a country we support for payment, by the method we publish. We do not pay a third party at your direction, and we do not split a payment between recipients.

7.5 We do not extinguish properly accrued earnings solely because your account is inactive or the amount is below the payment minimum. Where unclaimed-moneys law applies, we register and remit the amount as required and explain how you may claim it.

7.6 Where you have accrued at least the amount we publish as the backstop minimum, and the backstop period we publish has elapsed, measured from the date amounts first accrued to Creators under the Programme, we will pay it through the ordinary controls in 7.2, whether or not the revenue trigger has been reached. We will not require you to convert an accrued amount into credits, and we will not treat a refusal to convert as a waiver.

7.7 We calculate in Malaysian ringgit, because the revenue that funds the pools is collected in it. Where we collect revenue in another currency, it enters the calculation at the rate on the relevant payment or payout provider’s settlement report for the settlement date. Where we pay you in another currency, we convert at the rate on that report for the payment date, and the conversion and transfer costs the provider charges come out of the amount paid.

7.8 We make a statement available for each period showing the measured activity your earnings were calculated from, the amount accrued, deductions applied, and the amount paid or carried forward. If you believe a statement is wrong, tell us within the window we publish.

7.9 Until it is paid, an accrued amount is an unsecured debt we owe you. If we were wound up, it would rank equally with the claims of our other unsecured creditors, behind any claim the law ranks ahead of them.

Tax

8.1 You are responsible for your own taxes, contributions, registrations and filings on what you receive from us, and for telling us if your tax status or residence changes. Where you are resident outside Malaysia, the rate we must withhold may depend on a treaty between Malaysia and the country you are resident in, and we may need a certificate of tax residence or similar evidence before we can apply a treaty rate. Until we hold it, we withhold at the rate the law sets without the treaty.

8.2 We deduct any amount the law requires us to withhold and remit it to the relevant authority, and we account to you for it.

8.3 Where service tax or another indirect tax applies to a supply between us, it is charged in addition and identified separately.

8.4 Where the law that applies to a payment to you requires an invoice, a self-billed invoice or an electronic invoice — including the Malaysian electronic invoicing rules that apply to us as the payer — we issue or request the documents required, and payment may wait until they are in order. You will give us the information those documents need, including a tax identification number where one is required.

8.5 We make an annual statement of what we paid you available to you, and we issue any statement the law requires us to give you. Filing your own return is your responsibility; our job is to give you the paper you need to do it.

Adjustment, Withholding And Recovery

9.1 Before we treat an adjustment as final we will tell you what we are adjusting and why, in enough detail for you to respond, and give you the window we publish to respond — unless telling you would prejudice an investigation, breach a legal duty, or the conduct is admitted.

9.2 Where we have paid you an amount we should not have, we may set it off against a future accrual or ask you to repay it. We will not recover more than the amount actually overpaid, plus a cost the law allows us to recover.

9.3 Where we establish that activity was fraudulent, the amount attributable to it is forfeited, and we may close your account and end your participation permanently.

9.4 We may withhold, adjust, reverse, offset or recover an amount, and suspend or end your participation, where we reasonably believe that:

• activity was invalid, artificial or otherwise excluded under section 4;
• this agreement, our Terms of Service or a Programme policy has been broken;
• an amount was calculated or paid in error;
• an advertiser has withheld, reversed or reclaimed payment for the delivery your earnings were calculated from; or
• a legal obligation, or a court, regulator or law-enforcement request, requires it.

Your Status

10.1 You take part in the Programme as an independent person acting for your own account. Nothing in this agreement makes you our employee, worker, partner, agent, joint venturer, or a person in a contract of service with us.

10.2 You are responsible for your own statutory contributions and insurances. We make no employer contribution in respect of you and deduct none from what we pay you, other than a deduction section 8 requires.

10.3 In particular:

• you decide what you make and when, and whether to publish at all;
• you provide your own equipment and bear your own costs;
• you are free to work with anyone else at the same time;
• we set no hours and give no directions as to how you work; and
• neither of us is obliged to offer or accept work.

Changes, Suspension And Ending

11.1 We may change this agreement and the Programme policies under it. For a change that materially affects what you earn, how it is measured, or how you are paid, we will give you the notice we publish before it takes effect, and we will ask you to accept the changed terms. Your continued participation after the acceptance date is your acceptance; if you do not accept, your participation ends and 11.4 applies to what you have already accrued.

11.2 For any other change, we will give reasonable notice where that is practical.

11.3 You may leave the Programme at any time. We may end your participation, or end the Programme, on the notice we publish — or immediately where 9.4 applies or where the law requires.

11.4 Ending the Programme, or your participation in it, does not affect an amount you have already properly earned. We pay amounts that have become payable under 7.2 on the ordinary cycle. An amount that has accrued but not yet become payable may be withheld where 9.4 applies. Otherwise, when your participation ends, your whole accrued amount becomes payable once the other conditions in 7.2 are met, without applying the payment minimum in 7.2 or the backstop minimum in 7.6. If cash payment has not yet been activated, it becomes payable when the revenue trigger is reached or the backstop period elapses, whichever comes first; if the Programme itself ends, it becomes payable without waiting for the revenue trigger. 7.5 then applies to it if it remains unpaid. We will not withhold an amount already properly earned and payable except so far as we are recovering something you owe us or the law requires us to withhold it.

11.5 We may publish aggregate Programme figures, including the size of the pool, the number of Creators paid, and measured rates. Those figures may fall as well as rise, and publishing one is not a promise that it will recur.

11.6 Sections 3.4, 5.2, 6.2, 7 (in respect of amounts accrued before the end), 8, 9, 10, 11.4, 12, 13, 14 and 15 survive the end of this agreement.

If You Disagree With Us

12.1 If you believe a measurement, an eligibility decision, an adjustment or a statement is wrong, tell us at [email protected] within the window we publish, with the detail we need to look into it.

12.2 We will acknowledge you within the period we publish, review the decision, and tell you the outcome and the reason for it. A review is carried out by someone other than the person who made the original decision, where our staffing allows.

12.3 Using this section does not affect any right you have to bring a claim, and nothing in 4.4 or section 9 prevents you from doing so.

Liability

13.1 Neither of us is liable to the other for indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill or opportunity, arising out of this agreement. This does not exclude an amount we owe you under section 7 or 11.4, which is a debt and not a loss of revenue.

13.2 Our total liability to you for all claims relating to this agreement is limited to the greater of: the fixed ringgit amount stated in limb (a) of the Limitation of Liability section of our Terms of Service; and the total revenue paid or payable to you under the Programme in the twelve months before the claim arose. The larger of the two is the limit.

13.3 The exclusions and limitations in this section do not apply to an amount we owe you under section 7 or 11.4, nor to liability for our own negligence, which is governed by law rather than by this section.

13.4 Nothing in this section limits liability that cannot be limited under Malaysian law, including liability for fraud, or for death or personal injury caused by negligence.

Indemnity

14.1 You indemnify us against loss, damage and reasonable cost, including legal fees, arising from a third-party claim that your content, or your breach of this agreement, caused. We will tell you of such a claim, and you may participate in its defence at your own cost.

14.2 We will not settle a claim in a way that admits your liability or imposes an obligation on you without your consent, unless the settlement releases you fully.

General

15.1 This agreement is governed by the laws of Malaysia. Disputes arising out of it are subject to the non-exclusive jurisdiction of the courts of Malaysia. Before starting proceedings, please use section 12 — most disagreements are resolved faster that way.

15.2 We process personal data under this agreement as described in our Privacy Policy, which covers the identity, tax, payout and measurement data the Programme requires. Some of that data must be kept for statutory financial and tax retention periods that outlast your account.

15.3 You may not assign this agreement. We may assign it to a group company or in connection with a transfer of the business, on notice to you.

15.4 A failure to enforce a term is not a waiver of it. If a term is found unenforceable, the rest continues so far as it can operate without it.

15.5 This agreement, our Terms of Service, our Privacy Policy and the Programme policies published under this agreement are the whole of what is agreed between us about the Programme.

15.6 We publish this agreement in English, Bahasa Malaysia, Tamil and Chinese. The English text is the one that applies: where a translation reads differently, the English version governs. The other three are convenience translations only.

What This Agreement Does Not Cover

16.1 Credits, subscriptions and the AI creation tools are governed by our Paid Services terms, not this agreement. They touch in only two places: 3.4, which keeps the money apart, and the liability limbs that count programme revenue in your favour.

16.2 Any arrangement under which we pay you a fixed fee for named deliverables — a founding-creator or similar contracted arrangement — is a separate contract, paid on a separate rail, and is not part of the Programme. It carries no revenue share, no measured earnings and no rate guarantee, and nothing paid under it is calculated or routed through the Programme.

16.3 Advertisers contract with us under our advertiser terms. You are not a party to those terms, and they give you no rights.

Contact

17.1 OC Global Technology Sdn Bhd, Company Registration No. 202301006962, Unit 09-04, Level 9, City Plaza, Jalan Tebrau, 80300 Johor Bahru, Johor, Malaysia.

17.2 For anything in this agreement, including a disagreement under section 12, write to [email protected].