Terms of Service

The Agreement

These Terms of Service are a contract between you and OC Global Technology Sdn Bhd (Company Registration No. 202301006962) of Unit 09-04, Level 9, City Plaza, Jalan Tebrau, 80300 Johor Bahru, Johor, Malaysia — the company that operates O'Zone.

By joining the waitlist, creating an account, or using O'Zone at watchozone.ai, you accept these terms. If you do not accept them, do not use the service.

Our Privacy Policy and Cookie Policy explain how we handle personal data. Read them alongside these terms.

Eligibility

You must be at least 16 years old to hold an O'Zone account or to watch content on O'Zone. You must be at least 18 to create or upload content, because publishing grants us the licence and rights promises described in Your Content & Licence, and only an adult can validly give them. Creating or uploading content also requires a verified phone number. Consenting to marketing email also requires you to be 18 or over. We never ask for a birthdate at signup — these ages are declarations you make to us, and they must be true.

Content on O'Zone carries age ratings. Ratings below 18 are guidance to help you judge what is suitable — for example, when an adult is watching with a younger viewer. Content rated 18 is restricted: to view it you must have set a birthdate in your account showing you are old enough, and you must not misstate your birthdate to pass the age gate.

Earning money through O'Zone requires you to be at least 18, to complete any verification we ask for, and to accept the programme terms that apply at the time. Earning credits or other rewards is a separate thing: it is not part of any creator programme, and it is governed by our Paid Services terms — though the same age and verification requirements apply. We may decline, limit or withdraw eligibility for either.

Buying anything on O'Zone — a subscription, a credit pack or any other paid feature — requires you to be at least 18, as does holding or spending credits. Between 16 and 18 you can hold an account and watch, but not buy, publish or earn.

The Service, and How It Changes

O'Zone is built and released in stages. During pre-launch the waitlist is open and features such as accounts, video upload, playback, comments, search and creator channels are being built and tested; as each part launches, it becomes available in the service. At whatever stage a part of O'Zone is at, what you see is not a finished or final product.

We may add, change, suspend or remove features at any time, and we may limit access to some or all of the service. We aim to give notice of significant changes, but we do not promise stability or uninterrupted access — least of all for a part of the service that has not yet launched.

Using O'Zone is free unless and until we introduce a paid feature and you choose to buy it. These terms also set out the rules for features we intend to introduce — paid credits, subscriptions, creator earnings and advertising — so that the rules exist before any of them opens. Describing a feature here is not a promise to launch it, and none of them is available to you until we make it available in the service.

We may introduce, change, price, pause or withdraw any feature, including any paid feature or earning opportunity, at our discretion. Where a feature is available, the terms, rates, limits and eligibility that apply are the ones published in the service at the time you use it.

Accounts & Security

Give accurate information when you create an account, and keep it up to date.

You are responsible for your account and for everything done with it. Keep your password private. We strongly recommend enabling two-factor authentication, which every account supports.

If you believe your account has been compromised, tell us straight away at [email protected].

Acceptable Use

Use O'Zone lawfully and decently. In particular, you must not:

• Upload or share content that is illegal, that infringes someone else's rights, or that you do not have the right to share.
• Harass, threaten, defame or abuse others, or post content that promotes violence or hatred against any person or group.
• Post sexual content involving minors, or any content that exploits or endangers children. This leads to immediate termination and, where required, a report to the authorities.
• Impersonate any person or organisation, or misrepresent your affiliation with them.
• Send spam, scrape the service, or use bots or automation to access it, inflate views or reactions, or interfere with rate limits and security controls.
• Probe, breach or disrupt the service, its infrastructure, or other users' accounts.
• Circumvent the age gate, a moderation decision, or any technical restriction we apply.
• Use our creation tools to produce sexual content involving minors, non-consensual intimate imagery, or a realistic depiction of a real person without their consent — or to impersonate, defraud or mislead anyone.
• Manipulate any measurement, earning or reward we operate — including views, watch time, engagement, referrals and advertising metrics — or buy, sell, transfer, or attempt to cash out credits, rewards or accounts.

Your Content & Licence

You retain whatever ownership rights you have in the content you upload. O'Zone does not take ownership of your videos, thumbnails, comments or channel content.

So that O'Zone can work, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, transcode and reproduce your content, to stream and display it on the service, and to make it available to other users according to your settings. It is sublicensable only so far as our infrastructure providers need it in order to deliver your content. Where advertising runs on O'Zone, this licence also covers placing advertising alongside or within your content where you have chosen to allow that, and doing so for the purposes of any monetisation programme you join. We may use short extracts to promote the service. The licence exists to run, promote and monetise the service as these terms describe — it does not let us sell your content to anyone else, or use it in a way these terms do not describe.

The licence ends when you delete your content or your account, except for the reasonable time it takes to clear our systems and backups.

You are responsible for your content, and you must be at least 18 to upload it: the licence above and the promise that you have the rights to what you upload are commitments a minor cannot validly give. Only upload what you have the rights to upload, and make sure it complies with these terms.

Content you make with our creation tools is your content for the purposes of this section: the same licence, the same promises about rights, and the same responsibility for what it contains. AI Creation Tools below adds to this, and does not replace it.

Third-party material in your content is your responsibility. Music, sound recordings, footage, images, fonts and anything else you did not create yourself need a licence that covers what you actually do with it on O'Zone — including any advertising or monetisation. We do not clear music or any other rights on your behalf, and there is no blanket licence held by us that you can rely on. Where a rights holder complains we act under Intellectual Property below, and content whose rights cannot be established may be removed, or made ineligible to earn.

Storage and quality. Your account may have a storage allowance that depends on your plan; where one applies, we publish it in the service before it applies to you. When you reach it, you will need to remove content or move to a plan with more room before you can publish more. The quality levels we offer for a video are not fixed. They depend on your plan and on the sustained viewing the video earns; we may add or remove a level at any time; and we may discard the original file you uploaded on a schedule we publish in the service before it applies — after which a higher level cannot be restored. This allowance is about content you upload: it does not limit what you can watch, and it is separate from any credits included with a subscription.

Housekeeping deletions. Uploads you abandon before they finish are deleted after one day. Uploads that fail, drafts you never publish, and content you have already moved to the trash are deleted on a schedule we publish in the service before it applies. Those deletions are permanent, so keep your own copy of anything that matters to you. This is separate from deleting your account, which the Privacy Policy describes.

How much you can publish. We may limit how much you upload or publish in a period, and set that limit differently for a new account. Content you generate with our creation tools is not published automatically: publishing it is a separate step, and it counts against these limits.

AI Creation Tools

Where we make AI creation tools available, you give us instructions — a text prompt, and any images or other media you supply — and we pass them to a third-party model provider that generates a result. Those providers process your instructions on our behalf under contract, and may do so outside Malaysia. Some providers also process what you send for their own purposes — for example abuse and safety monitoring — under their own terms.

You are responsible for what you submit and for what you do with what comes back. Do not submit anything you do not have the right to submit, and do not submit another person's personal data, image, voice or confidential information without a lawful basis for doing so.

Generated results are provided “as is”. We do not warrant that a result will be accurate, original, fit for any purpose, free of third-party rights, or unique to you — these systems are probabilistic, and similar instructions can produce similar results for different people. Whether you own a result, and whether you may use it commercially, depends on the law and on the model provider's terms, not on these terms alone.

We may refuse, block, filter, interrupt or stop a generation, and we may review instructions and results, to comply with the law, our policies, or a provider's terms. A refusal is not a defect in the service. We do not silently reroute a refused request to another provider to get around it; where an alternative exists, we will say so and let you choose.

Generation consumes computing that we pay for whether or not you are satisfied with the result. Where a paid feature charges for generation, what is charged — and how failed, interrupted or retried attempts are treated — is governed by our Paid Services Terms. We are not obliged to provide a free replacement for a result you simply did not like.

Publishing a generated result puts it through the same moderation, rights and disclosure rules as anything else you upload, including any labelling of AI involvement that we or the law require.

Intellectual Property

O'Zone itself — the software, design, branding and everything that is not user content — belongs to OC Global Technology Sdn Bhd or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service as intended. You may not copy, modify, reverse-engineer or resell it. That restriction applies to our own software and materials. It does not apply to the open-source components we deliver to your browser: those are licensed to you directly by their own authors on the terms we publish at our Open Source Software page, and nothing here limits or replaces the rights those licences give you.

O'Zone hosts videos that users upload, so Malaysian law gives copyright complaints a specific route. We follow the notification and counter notification procedure in Part VIB of the Copyright Act 1987 (sections 43B to 43I) and rely on the protection that Part gives service providers. Our designated agent for copyright notifications is the Copyright Agent, OC Global Technology Sdn Bhd, Unit 09-04, Level 9, City Plaza, Jalan Tebrau, 80300 Johor Bahru, Johor, Malaysia; telephone +607-283 1973; or by email at [email protected].

If you believe content on O'Zone infringes your copyright, send our designated agent a notification under section 43H. The Act requires your notification to include an undertaking to compensate us, or any other person, against any damages, loss or liability arising from our compliance with it. Also include enough for us to find the content and act quickly: the work you say is infringed and your rights in it, a link to the content on O'Zone, and your name and contact details.

When we receive a notification under section 43H, we remove the content or disable access to it within 48 hours of receipt, as the Act requires. As far as practicable, we then tell the uploader what was removed and why, and give them a copy of the notification.

If your content was removed under this procedure and you believe that was a mistake or a misidentification, you may send our designated agent a counter notification under section 43H. It must carry your physical or electronic signature; identify the removed content and where it appeared; state, under penalty of perjury, your good-faith belief that the content was removed by mistake or misidentification; give your name, address and telephone number; confirm that you consent to the jurisdiction of the court for that address — or, if your address is outside Malaysia, of the courts where we may be found — and that you will accept service of process from the person who made the original notification; and include your undertaking to compensate us, or any other person, against any damages, loss or liability arising from our compliance with it.

When we receive a counter notification, we promptly send a copy to the person who made the original notification and tell them the content will be restored in ten business days. We restore it ten business days after receiving the counter notification, unless that person first notifies us that they have filed a court action seeking to restrain the infringing activity.

Do not misuse this procedure. Making a false statement in a notification, knowing it to be false, is an offence under section 43I of the Act and makes its maker liable in damages to anyone who suffers loss as a result; a counter notification is made under penalty of perjury. Accounts that repeatedly infringe copyright may be suspended or terminated, as described in Moderation, Suspension & Termination.

Paid Features, Credits & Subscriptions

If we introduce paid features, the prices, inclusions, limits and validity that apply are the ones published in the service when you buy, and you will see them before you pay.

Credits, where we offer them, are a prepaid unit of account for services we provide ourselves, inside O'Zone. Credits are not money, not electronic money, not a payment instrument and not a stored-value facility. They have no cash value, cannot be redeemed for cash, cannot be transferred, sold or given to anyone else, and cannot be used anywhere outside O'Zone or for anything other than our own services. Buying credits is paying us in advance for those services.

Credits may expire. Where credits carry a validity period it is stated when you buy or receive them, and unused credits may lapse at the end of it. We may also grant credits promotionally or as a reward; those may carry different conditions, and we are under no obligation to grant them, to continue granting them, or to fund them.

Subscriptions, where we offer them, renew on the cycle stated when you subscribe until you cancel. Cancelling stops future renewals; it does not refund the period you are in. Any allowance included with a subscription is for use within that period and does not accumulate unless we say it does.

You are responsible for keeping your payment details accurate, and for any tax that applies to you. Before you confirm a purchase, we show the total price you will pay — including applicable taxes and mandatory charges — and, for a subscription, the price and cycle at which it will renew.

We give refunds where the law requires, within any refund window we publish in the service, and otherwise at our discretion. Our Paid Services Terms set out how that works, and they govern. We may refuse a purchase, cancel an order, void or reverse credits, suspend access to a paid feature, and recover amounts owed to us, where we reasonably suspect fraud, chargeback abuse, a breach of these terms, or where a price or a system was wrong.

Where you buy through an app store or another third party, that party's own payment, renewal and refund rules apply alongside these terms.

Money never moves between the two systems. Credits are not a way to receive creator earnings, and creator earnings are never paid in credits. What you pay us for credits or a subscription is our own revenue for our own services; it does not fund, and is not held for, any creator, pool or third party. Any amount we owe a creator under a monetisation programme is a debt we pay from our own revenue, and we do not hold money on anyone's behalf.

Creator Monetisation & Payouts

We may operate programmes that let creators share in revenue O'Zone actually receives from advertising and sponsorship. Taking part is voluntary and by application, and is subject to the programme terms, eligibility rules, thresholds and rates published in the service at the time.

Nothing on O'Zone is a guarantee of earnings. What a creator receives depends on revenue we actually collect, on the measurement rules in force, and on how the programme allocates what is available. A share of nothing is nothing: if we collect no qualifying revenue in a period, the amount available for that period may be zero. Any figure we publish, illustrate or have paid before is not a forecast, a promise or a floor.

Only activity that meets our measurement rules counts. We determine what qualifies — including what counts as a genuine view, which content and which viewer locations are eligible, and what is excluded as invalid, artificial, incentivised or otherwise ineligible traffic — and our determination is final for the purposes of the programme. That determination settles what the programme pays. It does not remove your right to bring a claim, and our Creator Programme Agreement gives you a route to have a determination reviewed before it is treated as final.

Payment is subject to identity verification, a valid payout method in your own name, the minimum accrued amount and payment cycle then in force, and the tax documentation we are required to hold. An accrued amount below the minimum carries forward rather than being paid. We do not hold funds for you: an accrued amount is a sum we owe you under the programme, payable only once its conditions are met.

We deduct any withholding tax or other deduction the law requires us to make. You are responsible for your own taxes, contributions and filings on what you receive, and for telling us if your tax status or residence changes. Where Malaysian law requires an invoice, a self-billed invoice or an electronic invoice for a payment to you, we issue or request the documents needed, and payment may wait until those documents are in order.

We may withhold, adjust, reverse, offset or recover an amount, and suspend or end your participation, where we reasonably believe that activity was invalid or artificial, that these terms or the programme terms were broken, that a payment was made in error, or that a legal obligation requires it.

Taking part in a programme does not make you our employee, worker, partner, agent or joint venturer. You act for yourself; you decide what you make and when; you bear your own costs and provide your own equipment; and nothing here creates an exclusive relationship or an obligation on either of us to offer or accept work.

We may change, pause or end any programme, and change its rates, rules and measurement, giving reasonable notice where that is practical. Ending a programme does not affect an amount you have already properly earned; the Creator Programme Agreement says when it becomes payable.

If we suspend or close your account or your participation for breaking these terms or the programme terms, or for a legal reason, we may withhold an accrued amount that has not yet become payable. Properly accrued earnings are not extinguished solely because your account is inactive or the amount is below the payment minimum; our Creator Programme Agreement explains how unclaimed amounts are handled. We will not withhold an amount that was already properly earned and already payable to you, except so far as we are recovering something you owe us or the law requires us to withhold it.

Advertising & Sponsorship

We may sell advertising and sponsorship on O'Zone and show it alongside or within content, including on a creator's content where that creator has chosen to allow it.

We decide what advertising we accept and where it appears, and we may decline or remove any advertisement. Showing an advertisement is not an endorsement of the advertiser, its products or its claims, and we are not responsible for an advertiser's goods, services or conduct — your dealings with an advertiser are between you and them.

If you post content that is sponsored, paid for, or made under a commercial arrangement — including one arranged through us — you must disclose that clearly, as our policies and the law require.

Advertising we sell directly is measured by us, on our own systems, using first-party signals, so that advertisers are billed only for genuine delivery. Where advertising is supplied through a third-party advertising technology provider, that provider measures and reports it on its own systems, using its own cookies and under its own terms. Our Cookie Policy and Privacy Policy describe both.

Moderation, Suspension & Termination

We moderate content and accounts to keep O'Zone safe. We may remove content, restrict its visibility, or restrict features where we believe these terms have been broken.

We may lock, suspend or ban an account for breaching these terms, for legal reasons, or to protect the service and its users. When we act against an account we record the reason. When we suspend or ban an account, we email its owner, with the reason where practical.

You can stop using O'Zone at any time, and you can delete your account yourself from your account settings. Deletion is not immediate: there is a holding period, described in the Privacy Policy, during which your account is paused and your content is hidden, and you can cancel it by signing back in. An account that is under a ban cannot be deleted from settings; you can instead write to [email protected] to ask us to delete it, and we review and honour that request, keeping the enforcement record the Privacy Policy describes. When an account is deleted, its personal data is handled as described in the Privacy Policy.

If we suspend or ban your account, or an account that used your email address has been removed, the email we send you includes a link to appeal. If you think we got any other moderation decision wrong, or your appeal link has expired, write to [email protected].

Deleting content or an account does not always end our retention of it. Where the law, a regulator, a court, a law-enforcement request, a copyright or safety complaint, or a live dispute requires us to preserve material, we keep what we are required to keep for as long as we are required to keep it, and we may decline to destroy it in the meantime. Our Privacy Policy explains how preserved material is handled. If that material belongs to an account whose deletion you have asked for, the deletion waits until the requirement ends.

Third-Party Services

Parts of O'Zone run on third-party infrastructure — for example, video is stored and delivered through a video content delivery network, and the site sits behind an edge security provider. We also use, or expect to use, third-party analytics tools, and expect to carry advertising supplied through a third-party advertising technology provider. The infrastructure providers process data on our instructions; an analytics or advertising provider also processes some data for its own purposes, under its own terms and policies. Our Cookie Policy names them and the Privacy Policy describes all of them.

If you sign in through a social provider, your use of that provider is governed by its own terms, and you authorise it to share basic profile details with us.

Where we offer AI creation tools, generation runs on third-party model providers. Their terms affect how a generated result may be used, and we may add, change or remove providers.

Disclaimers

O'Zone is provided “as is” and “as available”, without warranties of any kind, express or implied — including fitness for a particular purpose, uninterrupted availability, or that content on the platform is accurate or reliable. This matters most during pre-launch, and while any part of the service is still being built: things change, and things occasionally break.

Nothing in these terms excludes rights that Malaysian law does not allow to be excluded.

Limitation of Liability

To the fullest extent permitted by law, OC Global Technology Sdn Bhd is not liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, data, goodwill or opportunity, arising out of your use of — or inability to use — O'Zone.

To the same extent, our total liability for all claims relating to the service is limited to the greatest of: (a) RM 500; (b) the total amounts you have paid us for the service in the twelve months before the claim arose; and (c) the total revenue paid or payable to you under a creator programme in that same period. The largest of those three is the limit.

The exclusions and limitations in this section do not apply to liability for our own negligence, which is governed by law rather than by this section, nor to an amount we owe you as a refund.

Nothing in this section limits liability that cannot be limited under Malaysian law, including liability for fraud, or for death or personal injury caused by negligence.

Indemnity

If your content, or your use of O'Zone in breach of these terms, causes a third party to bring a claim against us, you agree to indemnify OC Global Technology Sdn Bhd against the losses, damages and reasonable costs (including legal fees) that result. We will tell you of such a claim, and you may participate in its defence at your own cost. We will not settle a claim in a way that admits your liability or imposes an obligation on you without your consent, unless the settlement releases you fully. This indemnity covers claims caused by your content or your breach of these terms, and nothing more.

Changes to These Terms

These terms will change over time — certainly at launch, and whenever the service materially changes. The date at the top shows the current version. For material changes we will give notice, by email or in the service, before they take effect. Continuing to use O'Zone after a change takes effect means you accept the updated terms.

We publish these terms in English, Bahasa Malaysia, Tamil and Chinese. The English version is the one that applies: where a translation reads differently, the English text governs. The Bahasa Malaysia, Tamil and Chinese versions are provided for your convenience.

Governing Law & Disputes

These terms are governed by the laws of Malaysia, and disputes arising out of these terms or your use of O'Zone are subject to the jurisdiction of the courts of Malaysia.

Before going to court, talk to us — most problems are fixed faster at [email protected].

O'Zone is operated from Malaysia, for people in Malaysia. We make no representation that the service, its content, or any paid or earning feature complies with the law of any other country. If you use O'Zone from outside Malaysia you do so on your own initiative and are responsible for complying with your local law, and paid features, payouts and creator programmes may be unavailable or limited depending on your country or residence.

Contact

OC Global Technology Sdn Bhd, Unit 09-04, Level 9, City Plaza, Jalan Tebrau, 80300 Johor Bahru, Johor, Malaysia.

Email: [email protected]. We aim to reply as quickly as we reasonably can.

Legal notices may be served at the postal address above.